ETC Chauffeurs, a licensed private hire operator based in England, welcomes and accommodates private hire bookings for transportation services from individuals, local government, and corporate organisations.
Throughout our service provision, ETC Chauffeurs. collects and manages both customer and non-customer data. We are fully committed to complying with all applicable data protection and privacy laws, ensuring the privacy and rights of our valued clientele.
This Privacy Notice statement, under the General Data Protection Regulations (GDPR) (EU) 2016/679 (as incorporated by the Data Protection Act 2018), aims to elucidate how we collect, process, store, and share information when you make an inquiry, become a customer, or visit our website. Our objective is to empower you to make informed decisions regarding the usage of your information.
At ETC Chauffeurs, we typically gather information to facilitate the following:
In pursuit of these objectives, ETC Chauffeurs collects personal information, which may include but is not limited to:
Additionally, we may collect sensitive personal information, which requires a higher level of protection, such as:
Furthermore, our website utilises cookies to enhance online functionality. These cookies, comprising anonymous unique identifiers, are sent to your browser from our website's computer and stored on your device. You can control these cookies through your browser preferences.
Personal data, or personal information, means any information about an individual from which that person can be identified. It does not include data where the identity has been removed (anonymous data).
We may collect, use, store and transfer different kinds of personal data about you which we have grouped together as follows:
ETC Chauffeurs, will only process personal information on a lawful basis, which may include:
We primarily process personal information for the performance of contracts and to fulfill legal obligations. Additionally, we may process personal information for legitimate interests, always ensuring that your rights and interests are safeguarded.
Sensitive personal information is administered on a lawful basis, which may include consent, contractual necessity, legal obligation, vital interests, performance of a public task, or legitimate interests.
We process sensitive personal information primarily for the performance of contracts. In instances where consent is required, you are under no contractual obligation to comply with the request, and you may decline.
Information collected, processed, and stored may be shared with third parties or third-party service providers, both within and outside the European Union (EU). This sharing may occur due to legal obligations, contractual requirements, or legitimate interests. Third parties are expected to comply with GDPR when processing your information.
We do not anticipate any decisions to be made without human involvement. Should there be any form of automated decision-making, you will be notified accordingly.
Information is generally retained for 10 years, subject to contractual obligations and legal requirements. After this period or upon the conclusion of our contract with you, information will be reviewed and deleted unless there is a special reason to retain it.
ETC Chauffeurs has implemented security measures to prevent unauthorised access, damage, theft, or compromise of information. In the event of a breach, you will be informed alongside any relevant regulatory bodies.
You have the right to:
You also have the right to withdraw consent at any time, where applicable.
For any questions or comments regarding this Privacy Notice, please contact:
ETC Chauffeurs,
+44 161 399 0638
bookings@etcchauffeur.com
Bartle House 9 Oxford Court Manchester M2 3WQ
If you have any concerns about our handling of your information, you have the right to lodge a complaint with us.
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